Frequently Asked Questions
What makes Kekk Visuals different from other design services?
We combine premium design aesthetics with business strategy. Every project is built not only to look stunning but also to drive results, from higher book sales to better brand recognition and website conversions.
Do you work with international clients?
Yes! We’ve proudly served clients across 15+ countries. Our process is fully remote, making it easy to collaborate wherever you are.
How do I get started?
Simply head to our Contact Page and fill in the form with your project details. We’ll respond within 24 – 48 hours to schedule a discovery call.
Do you only design ebooks and covers?
No, we also specialize in web design, branding, social media graphics, and UX design. Many of our clients use us as their go-to creative partner for all design needs.
Can you design for both digital and print publishing?
Absolutely. We format ebooks for Kindle/EPUB and create print-ready PDFs for Amazon KDP, IngramSpark, and other platforms.
Do you provide editable files?
Yes. Along with ready-to-use files, we can provide editable source files (PSD, AI, InDesign, Figma) upon request.
How long does a project take?
It depends on the service:
• Ebook cover design: 1–2 business days
• Ebook interior formatting: 5–7 business days
• Branding package: 7–10 business days
• Website design: 2–4 weeks
We’ll always give you a clear timeline in your proposal.
• Ebook cover design: 1–2 business days
• Ebook interior formatting: 5–7 business days
• Branding package: 7–10 business days
• Website design: 2–4 weeks
We’ll always give you a clear timeline in your proposal.
How many revisions do I get?
We offer 2–3 free revision rounds depending on the service. Additional revisions can be arranged at an affordable rate.
What if I’m not satisfied with the first design?
Our process includes concepts and refinements, so you’ll have the opportunity to shape the outcome. We only finalize when you’re happy.
Do you have fixed prices?
Some services (like ebook covers) have standard rates, but larger projects (like branding or websites) are custom-quoted based on scope.
What payment methods do you accept?
We accept international payments via PayPal, Stripe, and Bank Transfer.
Do you require upfront payment?
Yes, to secure your project slot we require 50% upfront, with the balance due upon final delivery.
Do you offer ongoing support?
Yes, we provide ongoing website maintenance, design updates, and brand support packages for clients who want a long-term partnership.
What happens after project delivery?
You’ll receive all your final files, plus guidance on how to use them effectively. For websites, we also provide basic handover training.
